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Seller Guide

To ensure that your items sell well and the process runs smoothly for everyone, please read this comprehensive guide carefully. By following these steps, you'll be setting yourself up for success! Prep well, and it will sell well! Failing to follow these guidelines may result in your item being rejected.

Seller Guide
LOGIN

  • Once registered, you’ll keep your seller number and password.

  • Login to start.

  • If transferring items from past sales, remove old tags and reprint new tags.

  • Duplicate tags will result in removal from the sales floor.​

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PRICING GUIDELINES

  • Minimum price for all items: $5.

  • Items generally sell for 1/3 of the original price.

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WHAT’S ACCEPTED

  • Review the list of accepted items.

  • Contact us if you have questions about specific items.

  • Fall sale = Fall/Winter items; Spring sale = Spring/Summer items.

  • Inspect your items during drop-off. Unaccepted items will be returned to you.

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PREPPING & TAGGING

Clothing & Accessories

  • Item Limit: 40 hanging clothing items, plus unlimited shoes, handbags, accessories, etc., with a 150-item total limit.

  • Clothing Requirements: Clean, free of rips/tears, with secure buttons and zippers.

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Hanging Guidelines

  • Clothing: Hang with hangers facing left (like a ? - ? - ?).

  • Sets: Secure with a rubber band.

  • Strappy items (tanks & dresses): Use notched hangers—no pins.

  • Bottoms: Hang by the waistband using a pant hanger—no pins or folding.​

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Tagging

  • Use safety pins

  • Tagging guns - if used correctly (see tagging guide for proper tag placement)

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Shoes & Accessories

  • Shoes: Do not bring in boxes.

  • Do not tie or tape shoes together.

  • Belts, scarves & hats: No hangers needed—display on tables or hooks.

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ACCEPTED ITEMS

  • Clothing: Sizes 0-18 and small, medium, large, extra large.

  • Shoes: Sizes 5-12 and half sizes.

  • Items: Shirts, sweaters, blouses, pants, shorts, skirts, dresses, activewear, loungewear, shoes, handbags, accessories (belts, scarves, sunglasses, hats, costume jewlery).

  • Formal Wear: Cocktail, special occasion, prom/homecoming dresses.

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Brands Accepted. (Detailed List Here)

  • High-quality, trendy, and classic brand names such as:

    • Lululemon, Free People, Anthropologie, Kate Spade, Michael Kors, Tory Burch, Ralph Lauren, and many more.

Amazon Items

  • We may accept Amazon items if in great condition, high quality, and trendy.

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NOT ACCEPTED ITEMS (Detailed List Here)

  • Items will be inspected for quality, wear, and seasonality.

  • Do not bring items that wouldn’t fit in a high-end consignment shop.

  • Sizes not accepted: 00, XXS, 18+, XXL.

  • No: Undergarments, swimsuits, pillows, throws, rugs, outdated home decor, oversized garden decor.

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FINAL WORD

  • Accessories sell well and are often overlooked by sellers.

  • Self-inspect clothing before entering it. Items with stains, tears, missing buttons, or odors will be removed.

  • Pricing should be competitive—“No Discount” should be used sparingly and for unique items.

  • Leftover items are often overpriced or marked No Discount.

  • Donate: If you want your items donated at the end, select this option in the online portal before printing tags.

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ITEMS TO HAVE ON HAND

  • White (or light) cardstock (80-110lb paper for printing tags)

  • Plastic, Velvet, or **Wood Hangers

  • Safety pins or Tagging gun

  • Hole punch

  • Ribbons

  • Packing tape

  • Blue painters tape

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CLOTHING

  • Check for stains in a well-lit room. Stained items will not be sold.

  • Sort in good lighting to catch stains before tagging.

  • Check tagging guide below for how to tag your clothing.

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SHOES

  • Preferred Method:

    • Do not bring shoes in boxes—no space available.

    • Do not tie or tape shoes together.

    • Tag placement: Attach tag to the bottom or inside of the shoe with clear tape or blue painters tape.

    • Only one tag per pair of shoes.

    • Avoid duplicate tags (one for left and one for right shoes)—these items will not be sold.

  • Shoes with scuffs or in poor condition will not be accepted.

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WHAT’S ON THE TAG?

  • Price: In $.50 increments.

  • Size: Label tag with size.

  • Consignor (Seller #): Automatically added to all tags.

  • Description: Be descriptive with items (brand, color, pattern, type of clothing). Be specific for shoes, accessories, home decor, and garden items.

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PRINTING TAGS

  • Cardstock only—no standard paper.

  • Tag Layout: Default to 6 tags per page.

  • Print Quality: Do not select “best” or “excellent” quality as it may make the barcode unreadable.

  • If a tag needs changing, update in the system and reprint. Once inventory closes you are unable to add, change, or delete your items.  You can print tags after that. 

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WHAT WE LOOK FOR AT DROP-OFF

  • Quality Control: Items should be clean, complete, and in good working condition.

  • Seasonality: Only seasonal items are accepted.

  • Proper Tagging & Prepping:

    • Clothing: Gently worn or new, sizes 0-18.

    • Shoes: Working soles, laces, zippers (sizes 5-12).

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QUALITY STANDARDS

  • Cleanliness: Items must be clean and free from stains, tears, missing buttons, or holes.

  • High Quality: Only bring items you'd want to purchase yourself.

  • Tags:

    • Use only cardstock tags.

    • No handwritten tags.

    • Tags must come from the online tagging system.

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DROP-OFF & PICK-UP INFO
Drop-Off

  • Select a drop-off time in the Seller Portal.

  • Check-in at the Check-In table to confirm your seller number and info.

  • Sort by size before arrival.

  • Place clothing directly on main category tables.

  • Items not meeting quality standards will be refused or donated.

  • Drop & Go: Option to wait up to 60 minutes to retrieve rejected items.

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Seller Passes

  • Two passes will be emailed.

  • Spouses require a pass to enter.

  • Only people with passes can enter the Seller PreSale.

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Picking Up Items
  • Pick-up unsold items at the end of the sale.

  • Check the Lost and Found and Pulled for Quality areas for any separated items.

  • Items not picked up will be donated immediately at the end of the scheduled pick-up window.

  • Fees:

    • $20 fee for failed pick-up (truck rental).

    • $30/item fee for oversized items (larger than a trash bag).

  • No alternate pick-up arrangements.

  • Not responsible for lost, damaged, or stolen goods.

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GETTING PAID

  • You earn 50% of the selling price on items sold.

  • If 80% of your items sell, you earn 60%.

  • Echeck will be issued within 3 weeks.

  • Lost checks will incur a $60 fee.

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The Definitive Guide to Selling

The Definitive Guide to Selling Instructions

We developed this resource for those moments when you have a few minutes to focus on selling, but a question arises. That’s why we included the detailed information below.

STEP 1 Register to be a seller, you will be charged a $20 non-refundable seller fee. Login to our online tagging system use your seller/consignor number and password. Remember if you choose to mark as Donate any items that are unsold at the end of the sale your tags must be marked “D” for donation. If you do not show up to sell, you will not be able to get your seller fee back. Seller fee is non-refundable.

STEP 2 Next, arrange your clothing items in order by size.

STEP 3 Click “Work With My Consigned Items”

STEP 4 Start entering your items: Select category Select size Enter the description of the item. Be descriptive. It will help your item sell Enter price – Must be in $.50 increments. As a general rule, price your items at 1/4 of the original retail price. If an item is like new and name-brand, you can price it higher. If an item has been well loved and not name-brand, it should be priced on the lower end. Also, if you are looking to not have to take anything home at the end of the sale, price your items to sell. Best to ask yourself, “What would I expect to pay for this item?” Price it no more than what you would be willing to pay. Select Discount – Check the discount box if you want your item to be sold at half price on Saturday during the half price sale. If the box is not checked your item will not be sold at half-price and may miss its chance of being sold. Will show as red star on printed tag. Select Donate – Check the donate box if you want your unsold items donated. All items with tags selected for donate, will be donated. Will show as “D” on printed tag. NOTE: All items must be picked up by end of seller pickup regardless of what you indicated on the bar-coded tag. Click the “Submit Item” button. Now all your information is entered into the online tagging system!

STEP 5 When you are ready to print your tags: Select one of the ‘Print Tags’ options from our online tagging system. Please use only cardstock. If you don’t have access to a printer which will print on cardstock then after printing on paper please staple your paper tags to index cards or cardstock. Also, EXTREMELY important, make sure the back of the tag is blank. If you print tags on both sides of the paper we have no way of knowing which item actually sold. Please remember to clean your printer heads and have adequate ink in your printer. If your tags print faintly they will not scan. Finally, please make sure you are printing your tags full size, the default – 6 tags to a page, smaller tags do not scan and are also difficult for some of our elderly shoppers to read.* *If you have any questions please contact us at angela@ahomegardens.com. If the tags do not pop up in a new window, try turning off any popup blocker you may have running. If you are using Firefox, please print your tags using Internet Explorer. There are printing issues with our tags when printing from Firefox.*

STEP 6 You are ready to attach tags to your items! NOTE: Tags may NOT have handwritten changes on price, discount, or donate. Make a new tag if you make a mistake or change your mind about a price or item description. You will NOT be able to make any changes to your tags once they are checked in to the sale. Changes made by hand will NOT be accepted at check-out lanes.

STEP 7 Cut your printed tags. Attach with safety pins, tagging gun or tape (blue painter’s is ideal). PLEASE DO NOT TAPE OVER BARCODES if you can help it.

STEP 8: Pack up like with like and load the car for drop off day. DONE - pour a glass and enjoy the space you made! echeck will arrive soon!

Tagging Guide

Tagging Guide

Failure to comply with these tagging guides will result in your item being rejected at inspection. 

Clothing

  • All clothing must be hung on hangers.

  • Attach tags to the front top right of each garment using a safety pin (no straight pins).

  • For delicate fabrics or when using a tagging gun, attach tags to a seam or inside label to avoid damage.

  • DO NOT put holes anywhere but the seams when using tagging barbs.

  • Inspect items in good lighting to check for stains—stained items will not be placed on the sales floor.

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Shoes

  • Tags must be securely attached using ribbon and hole punch, safety pins, or packing tape.

  • Do not tie shoes together.

  • If using packing tape, ensure it sticks; otherwise, tape inside the shoe or use ribbon and hole punch.

  • Lost tags mean we cannot sell your item!

  • Watch the “How to Tag Shoes” video for further instructions.

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High-End & Designer Items ($75+)

  • Accessories, shoes, handbags, and jewelry: Reinforce the tag hole with shipping tape and use multiple mini zip ties for larger items (available at Walmart).

  • Shoes & Sunglasses: Do not attach tags to shoe boxes or cases, as they may get separated. Instead, write “With Box” or “With Case” on the tag—these will be stored separately under the table in the designer section.

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Accessories & Jewelry

  • Use a tagging gun, ribbon, or safety pins to affix tags.

  • Jewelry tags should be attached with ribbon and hole punch.

  • Earrings: Secure them to card stock tags, then tape the back to prevent loss.

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Home Decor & Garden Decor

  • Tags must be securely attached using a tagging gun, zip ties, ribbon, or packing tape.

  • Blue painter’s tape also works well and won’t damage surfaces.

  • If using tape, ensure it sticks firmly and does not easily peel off.

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Final Tip: The better prepared your items are, the faster they’ll sell. Be selective and ensure everything is in top condition. If it’s something you wouldn’t purchase yourself, it’s best not to bring it.

Good luck, and happy selling!

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